Get more information from the provider serving your region.
Onsite Data Imaging
Benchtop Data Imaging
Expedited Benchtop Imaging
Court Appearances, Deposition, Affidavits, Legal Review (including travel and wait times)
$300/hr + $300 Equipment Fee + Travel Expenses
Find a guided reference diagram to assist in the HVEDR data recovery process. For consideration, example documents have been provided to preview typical data analysis requests.
There are two types of imaging available: onsite imaging and benchtop imaging. See below for more information on each type of imaging.
Onsite imaging is performed at the unit using the in-cab connector. Nothing is removed for this process.
Benchtop imaging involves removing and shipping the necessary components to your regional service provider. The imaging is performed at their facility and when complete, the components are return shipped.
The report includes information potentially related to an incident such as: Vehicle Speed, Engine Speed, Service Brake Status, Park Brake Status, and Cruise Control Status. (See a Sample Report for a comprehensive list of the information included.)
See fee schedule.
The data imaging and incident report will be delivered via e-mail in a PDF format.
Standard processing: 2-4 weeks
Expedited processing: Guaranteed within 10 business days
For standard inquiries, please use the online form. For urgent matters please call your regional service provider directly.